© 2018  Smiths Hearing Care Ltd  Registered Company  No: 11392567

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SMITHS HEARING CARE LTD SURVEYS

MARCH  2019 

In March this year we sent out a survey to some of our clients, we asked seven questions and we were delighted with the responses we received back.

1.   Friendliness of Smiths Hearing Care

*****

Very Satisfied

41 out of 46 

Satisfied

****

6 out of 46

Neither Satisfied or Dissatisfied

None

Dissatisfied

None

Very Dissatisfied

None

2.  Timeliness of Appointment

*****

Very Satisfied

44 out of 46 

Satisfied

****

2 out of 46

Neither Satisfied or Dissatisfied

None

Dissatisfied

None

Very Dissatisfied

None

3. Professionalism

*****

****

Very Satisfied

Satisfied

Neither Satisfied or Dissatisfied

None

41 out of 46 

5 out of 46

Dissatisfied

None

Very Dissatisfied

None

4. Explanation of diagnosis

*****

****

Very Satisfied

Satisfied

Neither Satisfied or Dissatisfied

None

37 out of 46 

9 out of 46

Dissatisfied

None

Very Dissatisfied

None

5. Explanation of hearing industry

*****

****

Very Satisfied

Satisfied

37 out of 46 

9 out of 46

Neither Satisfied or Dissatisfied

None

Dissatisfied

None

Very Dissatisfied

None

6. Overall  experience with Smith's Hearing Care

*****

****

Very Satisfied

Satisfied

41 out of 46 

5 out of 46

Neither Satisfied or Dissatisfied

None

Dissatisfied

None

Very Dissatisfied

None

7. Would recommend Smith's Hearing Care

Very Likely

*****

40  out of 46 

Likely

****

38 out of 46

Perhaps

***

2 out of 46

Not Likely

None

Definitely Not

None