SMITHS HEARING CARE LTD SURVEYS

January 2019 

In December 19 we sent out a survey to some of our clients, we asked seven questions and we were pleased with the responses we received back.

1.   Friendliness of Smiths Hearing Care

*****

Very Satisfied

49 out of 53

Satisfied

****

4 out of 53

Neither Satisfied or Dissatisfied

None

Dissatisfied

None

Very Dissatisfied

None

2.  Timeliness of Appointment

*****

Very Satisfied

46 out of 53 

Satisfied

****

7 out of 53

Neither Satisfied or Dissatisfied

None

Dissatisfied

None

Very Dissatisfied

None

3. Professionalism

*****

Very Satisfied

****

Satisfied

Neither Satisfied or Dissatisfied

None

48 out of 53

5 out of 53

Dissatisfied

None

Very Dissatisfied

None

4. Explanation of diagnosis

*****

Very Satisfied

****

Satisfied

Neither Satisfied or Dissatisfied

None

41 out of 53

12 out of 53

Dissatisfied

None

Very Dissatisfied

None

5. Explanation of hearing industry

*****

Very Satisfied

27 out of 53

Satisfied

****

17 out of 53

Neither Satisfied or Dissatisfied

None

Dissatisfied

None

Very Dissatisfied

None

7 out of 53

6. Overall  experience with Smith's Hearing Care

*****

Very Satisfied

Satisfied

****

Neither Satisfied or Dissatisfied

None

46 out of 53 

7 out of 53

Dissatisfied

None

Very Dissatisfied

None

7. Would recommend Smith's Hearing Care

Very Likely

*****

Likely

****

Perhaps

***

Not Likely

None

39 out of 53

12 out of 53

2 out of 53

Definitely Not

None

© 2018  Smiths Hearing Care Ltd  Registered Company  No: 11392567

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